Warranty

Covers defects in materials and workmanship under normal use.
Warranty applies only to the original purchaser and is non-transferable.
Warranty claims must be supported by original purchase receipt or invoice and, where applicable, the product serial number.
Does not cover cosmetic damage, wear and tear, misuse, accidental damage, or unauthorized modifications or repairs.
Customers are responsible for shipping costs when returning products for warranty claims, unless otherwise specified.
2-year warranty covering parts and labour.
Warranty is void if the product has been modified, misused, or subjected to abuse.
To make a claim, contact us with your order details and a description/photos of the issue.

New MACO speakers (e.g., MACARIAS) are covered under a 5-year warranty (repair or replacement of affected components).
Open-box, demo, or “unicorn” models are covered under a 1-year warranty.
Warranty is void in the following cases: The crossover/enclosure has been opened or tampered with; Modifications or alterations that deviate from the intended design; Misuse, abuse, neglect, improper installation or handling, exposure to extreme conditions, electrical overloads, or other conditions outside normal use; Use of faulty or unsuitable equipment, non-authorized repair or alteration, or resale/transfer of the unit
Warranty is valid only for the original purchaser and is non-transferable.
Customers are responsible for shipping costs for warranty-related repairs or replacement.
To make a claim, email us with the serial number, proof of purchase, and description/photos of the defect.