1. About Us

Madly Audio (“we”, “our”, “us”) operates this website as an online retailer of audio products. Unless otherwise specified, all sales are made and fulfilled in Canada only.

2. Acceptance of Terms

By using our website or placing an order, you agree to these Terms & Conditions, our Return & Exchange Policy, Shipping Policy, and Warranty Policy. If you do not accept these terms, please do not proceed with purchase.

3. Products, Pricing & Availability

• We strive to present accurate product information. However, product descriptions — including images, specifications, colours, and availability — may change without notice.
• All prices are in Canadian dollars, and we reserve the right to revise prices at any time before accepting your order.
• Made‑to‑order items (e.g., from MACO) may have longer lead times; production estimates will be provided at purchase.

4. Orders & Payment

• Orders require full payment before confirmation.
• Accepted payment methods are those indicated at checkout.
• Once payment is received and order confirmed, you will get a confirmation email.

5. Shipping & Delivery

• All orders ship within Canada only.
• Shipping costs and delivery timelines follow our Shipping Policy.
• You are responsible for providing an accurate and complete shipping address.

6. Returns, Exchanges & Cancellations

• Returns and exchanges follow our Return & Exchange Policy.
• Made‑to‑order items (e.g., MACO) are generally non‑cancellable and non‑returnable unless explicitly stated otherwise.

7. Warranty & Claims

• Warranty coverage follows our Warranty Policy, including terms for General Products and MACO.
• For warranty claims, you must provide proof of purchase (receipt or invoice) and, if applicable, serial number.

8. Limitation of Liability & Disclaimers

• To the fullest extent permitted by law, Madly Audio is not liable for any indirect, incidental, punitive, or consequential damages arising from the use, inability to use, or purchase of any product.
• We make no guarantee that products will meet your expectations regarding performance or compatibility beyond manufacturers’ specifications and warranty coverage.

9. Intellectual Property & Use of Site

• All content on this website (text, images, logos, product descriptions) is owned by Madly Audio (or licensed) and is protected by copyright/trademark laws.
• You may not reproduce, republish, or use our content for commercial purposes without our express written permission.

10. Governing Law & Disputes

• These Terms & Conditions are governed by the laws of the province of Ontario, Canada, and applicable federal laws.
• Any dispute arising from these terms or your purchase must be resolved in the courts of competent jurisdiction in Ontario, Canada.

11. Amendments

• Madly Audio reserves the right to update or modify these Terms & Conditions at any time. Changes take effect once posted. It is your responsibility to review them periodically. Continued use of the site or placing orders after changes constitutes acceptance of the new terms.

12. Contact Information

For any questions, concerns, or claims (returns, warranty, support), contact Madly Audio at:

Phone: 647-270-5496
Email: contact@madlyaudio.com
Retail Address: 23 Jutland Road, Etobicoke, Ontario, Canada M8Z 2G6